At LINC, quality is not a department. It is part of
everything we do.
As a corporation, LINC is certified to the ISO
9001:2000 quality standard. We have developed standardized
procedures and detailed work instructions for every operation at
each LINC operating facility.
By integrating technology into the daily operations, LINC
has also integrated sophisticated error-proofing methods into
our business management systems. Managers, supervisors and
operators are thoroughly trained and continuously involved in
improving our performance and eliminating errors throughout the
system resulting in a remarkable value for our customers.
Managing our performance quality begins even before a facility
begins operation. Process and work instruction development is a
crucial part of our facility launch planning. LINC
incorporates best practices and “lessons learned” from each of
our many diverse operations into the development of business
management systems for each new operating facility prior to
Each facility is responsible to manage its own process
improvement. Facility management and staff communicate regularly
with customer representatives and keep the corporate office in
the loop to ensure that all facilities immediately receive the
benefit of system and process enhancements and to provide
control of critical document and process control. Managers and
trained auditors from each facility regularly visit and audit
each other to insure best practices throughout the corporation.
It’s a big job, but we think it’s critical to our success, and